Protection of your personal data

Concerned about protecting your privacy, WTW is committed to ensuring the highest level of protection for your personal data in accordance with the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation of April 27, 2016.

You can find out more about the collection and processing of your personal data by WTW and your rights in our privacy policy.

To find out more about your rights and obligations, you can also consult the website of the Commission Nationale de l’Informatique et des Libertés (French Data Protection Authority) www.cnil.fr.

1 – Identity of the data controller

The data controller is:
WTW
Immeuble Quai 33
33/34 quai de Dion Bouton
CS 70001
92814 Puteaux Cedex

2 – Processing of your personal data

By visiting and/or using this website (hereinafter referred to as « the Site ») and, in particular, by logging on to your health area, you agree to the collection and use of your personal data within the limits and framework defined below.

What data?

When you log on to your health space, you are asked to leave personal data (surname, first name, e-mail address, date of birth, postal address, etc.) in order to manage your insurance contract.

Information fields identified as mandatory at the time of collection must be completed. Failure to do so will prevent us from processing your request.

In addition, when you visit our site, we may collect and process data relating to your browsing habits (in particular cookies and the pages you have visited), and to your terminal (type of browser used, model and version of your operating system, screen resolution, etc.). This data will be used to analyze the use of our site content, and to compile statistics on the use of our services in order to make them more relevant.

What purposes?

We use your personal data for the following purposes:

– managing your insurance contract,
– updating your information,
– to analyze the number of visitors to and use of the content of our site and to measure the audience for our site,
– to follow up your requests and complaints,
– to combat insurance fraud, money laundering and the financing of terrorism,
– to carry out studies, risk prevention and statistics.

Your data will be processed in a secure manner and will not be used for any purposes other than those listed above.

Who should it be addressed to?

The data collected is intended exclusively for WTW, our subsidiaries and authorized service providers, as well as the insurer, the risk carrier, and any other organization involved in the management of the contract (employer, authorities and Social Security and/or third-party payment organizations). Any transmission of this data to third-party companies is subject to your prior consent.

What’s the legal basis?

The legal basis for processing your personal data is the performance of your insurance contract. More specifically, the processing of your health data is based on compliance with legal obligations in terms of labor law, social security and social protection.

3 – What are your rights?

In accordance with applicable regulations, you have the right to access, rectify, delete and port your personal data, and to limit the processing of your personal data. You may also withdraw your consent at any time. You may exercise these rights at any time, subject to proof of identity, by e-mail to fr.informatique.libertes@wtwco.com or by post to the following address: WTW – Délégué à la Protection des Données – Immeuble Quai 33 – 33/34 quai de Dion Bouton -CS 70001 – 92814 Puteaux Cedex.

You also have the right to lodge a complaint with the CNIL at the following address: CNIL – 3, place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07.

4 – Changes to our privacy policy

We reserve the right to modify, at any time and without notice, all or part of our rules relating to the protection of privacy. We therefore advise you to refer regularly to the latest version of these rules, which is permanently available on our Site. Modifications come into force on the date they are posted on our Site and are enforceable on the date of your first use of it. The use of our Site implies full and entire acceptance of any revision or modification of our rules relating to the protection of privacy.

Last updated on September 19, 2022